Shangri-La Tokyo
Qué dicen los huéspedes
Staff was fantastic. Food was great - gym in particular was excellent esp the pool. I also did two spa service which were wonderful. Attention to detail through and through. The room was surprisingly large. I was here for the Tokyo marathon and the hotel even surprised me afterwards with an after marathon health food gift.
Georgia
marzo de 2024
The facilities and the staff. Except for the reception, all of them were very kind and responsive. Everyone from in-room dining, laundry service, house keeping, health club, and the staff at the entrance provided impecable services and made us feel very welcomed.
Andrei
abril de 2024
Our stay at your hotel was exceptional! The service truly stood out, especially when a staff member accompanied us to the Shinkansen. This thoughtful gesture made navigating so much easier and stress-free. We also want to commend the room service ladies who handled the turn-down service. They were incredibly kind and friendly, adding a personal touch to our stay. Thank you for making our experience so memorable. We will definitely be recommending your hotel to others!
Cam
febrero de 2025
Well this hotel is without exception the best I have experienced. We opted to have club lounge access which made the room extremely expensive but the club lounge was just wonderful with food and drink options outstanding. Location perfect virtually at Tokyo station. We took the Haneda airport electric trains but in hindsight with all our luggage wished we had taken a taxi. The room was beautiful, pyjamas so gorgeous I had to buy some to bring home, the staff were charming and the club lounge breakfast was unbelievably good and made to order. Cocktail 2 hours was first class. Views phenomenal of city & sky tree and the meet & greet service when you get off the train at Tokyo station took the stress out of our first visit.
Helen
marzo de 2025
This was our first stay at Shangri-La Tokyo, and it exceeded all expectations. The location was incredibly convenient, situated right next to Tokyo Station with abundance of shopping and food options. The in-room dining was exceptional—every dish we tried was exquisitely prepared and absolutely perfect. Our room was the epitome of luxury, and the 24-hour gym was a great convenience for my son. The in-room amenities were thoughtfully curated and of outstanding quality. We've stayed at many five-star hotels around the world, but this one is, without a doubt, the definitive winner.
Constance
enero de 2025
The visit exceeded our expectations and we have visited 4 different 5 Stars Hotels in Tokio. The feeling when you enter the Hotel, you feel like you are in another world. Beautiful flowers, music everywhere. Elevator was so nice with the chandelier on the ceiling, Location - TOP!! 1 minute walk to Tokio Station. Reception, Breakfast, Swimingpool, latecheck out, limusine service, Rooms... everything was perfect. The staff - the best in Tokio, because there were so nice - not fake, natural and helpful. We also left the whole luggage in hotel when we went to Kyoto - 4 huge pieces - No Problem. We loved every minute of our stay!! We will definitely come back.
Joze
mayo de 2024
Breakfast was very good with nice variety of food available. The staff at the restaurant were wonderful, the service could not have been better. Being alone I observed the staff and customers and noticed one of the staff, Sujeen Houg, always went above and beyond what was required of her. The entire staff at the Horizon lounge were fantastic. Everyone working at that hotel made me feel welcome and important.
Phillip
abril de 2025
I love that. It was right across from the train station with many restaurants to choose from. It is centrally located.i loved our corner room.
Kimberly
marzo de 2025
Excellent hotel. Great service from all staff. Everyone spoke English and very willing to help out if needed. Great food in restaurant and room service. Will be back here on our next trip to Tokyo since we feel its our home from now on.
Gabor
diciembre de 2024
The hotel was beautifully appointed and the location was amazing (right next to train station). Our room was large and had an incredible view overlooking the city. We loved all the common areas and had a number of delicious meals at the hotel, including room service. The staff was incredibly helpful. We loved coming home after our long days of touring, and getting whisked away to the 28th+ floors to overlook the city.
Hoenigman
abril de 2024
Reservas:
+1 (888) 385-8465Hacer una Reserva